Privacy policy

Who is responsible

Soul Beauty & Spa is responsible for the personal information collected through our booking and salon-management system. For privacy requests, contact us by phone/WhatsApp at 054-505-4357 or at Haneviim 76, Jerusalem, Israel.

What we collect

Your name, phone, email, preferred language, details of your appointments (treatment, time, tech, status and payments), and whether you agreed to reminders. You give these by choice, but we can't book you without them.

Why

To book and manage your appointments, contact you about them, keep the business's records and meet our legal duties.

Reminders

Reminders are sent only if you agree, and you can stop them at any time. Messages about the appointment itself, such as a confirmation or cancellation, may be sent even without that agreement.

Who sees it

Salon staff, according to their role: a tech sees only her own appointments. We don't sell your information. Suppliers who help us run the system may handle it for us, only to provide the service: our server hosting and website security, the card processor Z-Credit for deposits, and our email and messaging services.

Nail photos

If you choose to add a photo of your nails when booking, only your nail tech (and the salon's management) see it, and only once your booking is complete. If the booking isn't completed, the photo is deleted within a day. Otherwise it's deleted 90 days after your appointment.

Card details

This system doesn't store card details.

Security and keeping it

Your information is kept on the business's server, with limited access and backups. We keep it while you are our customer, and payment records for as long as the law requires.

Your rights

You can ask to see, correct or delete your information, except what the law requires us to keep. Just message us on WhatsApp.

2026-11-10